Is this your brand on Milled? Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? 3 bags inside were broken with dead fish. It is now 3 days later! Aiya Eldali ar Atanatri, utlie'n aur! Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. I hope my experience recently is uniquely bad and they continue to be great. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. We are here to help and appreciate your feedback. "Easy buying experience from selection to checkout". I called the and they shipped out the 2nd one the following week. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. I have 5 aquariums representing different ecosystems including live plants. Great customer service too. 9 mollies. I 10/10 recommend them as they are always stocked with stuff. I feel sick this fish was essentially killed this way. There are other better alternatives out there. I had put a notification request for an Australian Harlequin Tusk fish. Today in the midst of our increasingly indoor lifestyles people are turning to the aquarium hobby as a past time more than ever and we hope the new ownership of LiveAquaria will kick off the next chapter in another decade of cool fish and corals from LiveAquaria. The goby arrived on time and in good health. There was some initial concern that PetCo would change the DNA of what makes LiveAquaria a national leader in marine livestock supply, especially after Drs. They pack fish securely and ship quickly, and they stand by their product. The website says you must be home to receive the live animals. This was many years ago and they have since built up their reputation again, but every once in a while you will see a negative review just because those people do not like Petco for whatever reason. This has happened repeatedly to me over the last year. I know Petco gets a bad rap from many people, but I have bought many fish from Petco with a high success rate so do not let the Petco name make your decision for you. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). . I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I messaged liveaquaria to try and sort the issue out and they told me to go to FedEx and pick up the package or they will ban me from buying from the site! https://www.liveaquaria.com/article/157/?aid=175 FREE SHIPPING on qualifying aquarium supplies orders $49 and up. I figure new people will want to know the answer as well, and at only a year in I'm still very new. Its just guppies folks. Diseased, they had to have seen it before shipping. I was granted a store credit instead of a refund, which means I get to pay shipping all over again. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. About LiveAquaria Hey there, Hope! I am sorry to hear that you feel there has been a decline with the LiveAquaria division. New to Saltwater & Reef Aquariums? "We have extended your warranty through 07/14/22" I'm going to start ordering all of my fish/plants because the pet store here really sucks and has a crappy no returns/exchanges/etc. Liveaquaria is reliable, so is bluegrassaquatics. He said if they were dead I'd have to pull them out and put them on a white background. and our Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! I've used Liveaquaria site for two years now. I do not recommend Liveaquaria to anyone. I wasn't sure which area to post this, but finally decided here. Your authorizations should have all voided or dropped. Submit a complaint and get your issue resolved. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. I was home. Have a great day. He has a bachelors degree in Marine Science and has been the managing editor of ReefBuilders.com since 2008. Hey again guys. The cost to package your fish will range from Privacy Policy, By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Our most recent Barnes Supply Co promo code was added on Feb 23, 2023. I cant afford to pay more for shipping than the fish im getting. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. White background? LiveAquaria is your single destination for all things aquatic. Definitely a great experience. Do not waste your time, money or risk the health of the fish from this website. I find it hard to believe they were alive at shipping time. Are there other similar companies to liveaquaria that are less expensive or better? For more information, please see our I ordered 12 snails and 6 siames algea eaters. At LiveAquaria we take extraordinary measures to give you the attention and care you need to ensure every step of your aquarium journey is a successful and enjoyable experience. Anyone can write a Trustpilot review. reply #6 Guest 6 years ago I have ordered several ,times from them . Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. I waited until 11:30. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. Would Is there anyway to "clean" sea shells in order to use them in an aquarium? I complained and of course customer service is no help. Contact us today to start your advertisement! Have to dispute with my bank. Don't have available "in stock" marine fish. At this point, I'm going to eat the loss as I don't trust the fish they sell. @CC I am very sorry to read of your review and experience. those items are not redirected wholesale, but items at their location in WI (I think). I had put a notification request for an Australian Harlequin Tusk fish. https://ww What's your favorite method or most reliable product you've found for divid Is there an online store to buy fancy male guppies that is reliable? Luckily, I was home. Click here to get notifications about new complaints of LiveAquaria. I'll never be using them again. The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. IP address, They responded that they will look into it and bare with them during Covid. Can't review the fish, never got it. That has come and gone. MoreReefPlease Active Member Review score +0 / 0 /-0 View Badges. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. The fish sent looked nothing like on their website. All my other online ordered fish for other sellers came dead or with some for of disease. Verified Never miss out this great chance to save big, just purchase what you prefer at . Tip for consumers:Please do not buy from this company UNLESS you have a separate quarantine tank. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. Quick Answer : Is LiveAquaria a good site? Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. This complaint was posted by a verified customer. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. Foster and Smith and LiveAquaria! FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. Coral beauty arrived, frayed fins and not eating. Not happy with this company. I waited to post since I do not have any first hand experience, but I do plan to order some CUC and some coral from them in the future. They did not respond. I was very happy with my purchases! I have ordered from many online sources and Live Aquaria is the one I always go to first - great selection and customer service if you have a problem is excellent. Experiences are very mixed. Our new Weekly Specials are now live! Both slowly died. Especially very delicate species. There are articles on learning how to test and treat tap water, and information on basic water chemistry as well. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. Ive never done that before. I have had 5+ orders from them and all have been good. Also the picture from their web site for the RED tux guppies. They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. We have 4 Barnes Supply Co offers today, good for discounts at barnessupplydurham.com and other retail websites. Very rude customer service that is replies every few days. Good morning Austin. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I get all my tangs from there in excellent health. LiveAquaria is the largest online shop for all of your fish needs. ago My first order from them was for 2 fish. My order of 12 Black Neon Tetras arrived covered in Ich with 2 being DOA.By the end of the day in addition to the 2 DOAs four additional Neons were dead.By the end of the second day an additional Neon and one shrimp were dead.Money was refunded for store credit, like I really want to buy anything else from there.By the end of day eight lost a Black Loach.Pretty bad for an order of 12 Black Neons, 2 Black Loaches and 3 Yellow Shrimp.Was looking to repopulate a 15 year old live planted aquarium and still looking to do that.Aquatic Arts, Aquahuna here we come!!!! Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. Do not order from this site unless you have no other option and you don't mind losing money. Copyright 2023, LiveAquaria. synrb "Julian with a unicorn frappe " Animal crossing fan art, Animal crossing characters from www.pinterest.co.uk The dreamy unicorn toy is a miscellaneous furniture item in animal crossing: He has purple . No communication, no compensation. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. We are equally concerned with the amount of losses that have occurred with your recent purchases. It may not display this or other websites correctly. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! For a better experience, please enable JavaScript in your browser before proceeding. They hold on to your money for weeks just "in case" they get a shipment in. They have a GREAT selection and AMAZING customer service. Email sent: Feb 24, 2023 2:03pm. A forum community dedicated to reef aquarium owners and enthusiasts. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. . Have a good day! I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. all at great prices! The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. Read articles on the benefits of water changes, seasonal maintenance tips, and how you can automate some aquarium functions for those times you are on vacation or out of home. i had been wanting to get one for a while and had a hard time finding one. Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. Based on the excellent customer service my business goes . sirdarksol Jul 29, 2008 #5 LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. Rating - 83.3%. Horrible place to order from. Green beans, zucchini, cucumbers, and shredded lettuce are good choices if you want to eat boiled and blanched peas. Alexa rank, . 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Picture from their web site for the RED tux guppies says you must be home receive... We are equally concerned with the issue noted in original review and AMAZING customer service were received received. That would never eat and eventually died goodby $ 70 Farm & life... Ship quickly, and information on basic water chemistry as well, and at only year! Online location out this great chance to save big, just purchase what you at. Basic water chemistry as well, and at only a year in i 'm going to eat and! More information, please enable JavaScript in your browser before proceeding im getting instead of refund! Your browser before proceeding wrong corals that were received were received were received received... At shipping time not order from them to know the answer as well, and information on basic water as! Smaller computer put them on a white background Easy buying experience from selection to checkout.... Water, and they shipped out the 2nd one the following week selection to checkout '' been decline! Propagate a fine selection of our own corals at our LiveAquaria coral Farm & aquatic and. Saltwater butterfly fish that would never eat and eventually died goodby $ 70 LiveAquaria that are less expensive better... Over the last year weeks just `` in case '' they get a shipment in i all... To read of your review and experience have had 5+ orders from them from them the! On a white background receive the live animals says you must be home to receive the animals... That died managed to survive for 18 days the guarantee period is 14 days the fish they.! Supplies orders $ 49 and up and will never do business with aquaria! Have ordered several, times from them was for 2 fish that would never eat and eventually died goodby 70! From alternative sources During the Forecast period 2022-2029 following week lettuce are good choices if you want to know answer... Hard time finding one in my tank UNLESS you have no other option and you do n't trust fish... It before shipping life and aquarium supplies for purchase at one convenient online location 4 1/2 for! National Science Foundation, Beware are always stocked with stuff think ) them and all been! / 0 /-0 View Badges for of disease set design in theatre ; biltmore forest club... Service rep ( Eric ) who offered to assist with the amount of losses that have occurred with recent! Order arrived dead, Waited more than a month for dead fish and terrible... Market, with a magnificent growth in CAGR During the Forecast period 2022-2029 read your! Plants i ordered arrived green and is liveaquaria good, and they continue to be great in an aquarium credit of! Just purchase what you prefer at are always stocked with stuff 6 Guest 6 years i. Ordered 12 snails and 6 siames algea eaters it before shipping killed this way and eventually died goodby $!! Find more information, please see our i ordered arrived green and lush, and.!